Our Services
CCOA SERVICES
Transportation
Our transportation service operates between the hours of 6:00am to 4:00pm, Monday through Friday. We provide curb-to-curb transportation services to doctor appointments, grocery store, work sites and more. All of our vehicles are handicapped accessible.
To schedule transportation services please call 318.649.0107 at least 24 hours in advance. The suggested donation for persons aged 60+ is $1.00 per trip. Riders under the age of 60 are required to pay a cash fare as per the fare schedule. Fare Schedule Here
Support Coordination Services
The Caldwell Council on Support Coordination Agency coordinates services based on an individual’s needs. These needs are met with a comprehensive plan of care to maintain a quality of life. Our objective is to provide case management services assuring the health and safety needs of recipients; coordinate services, generic community resources and other natural supports needed to assist the recipients to achieve or maintain their desired Personal Outcomes.
Support Coordination Contact Information
Caldwell Council on Aging Staff Are Available To Their Clients 24 Hours a Day, 7 Days a Week
Each Medicaid recipient of Medicaid Waiver and targeted Support Coordination has the freedom to choose their providers. The individual’s choice of Support Coordination or direct service provider does not affect their eligibility for waiver and state-plan programs or support coordination services.
Medicaid recipients receiving support coordination services through the Office of Aging and Adult Services (OAAS) may contact the OAAS help line at 1-866-758-5035 for information, assistance or questions about OAAS programs.
